What our Customers say...

Water Damage Testimonials

I can not express enough the great level of professionalism, promptness and expertise that Tanner and Dalton provided in our time of crisis. They worked straight through each day to clean up a disaster and made a terrible situation much more manageable. We also had the pleasure of meeting Jason and Zach when they came to inspect the clean up process. I highly recommend the team at SERVPRO and will always use them for any future needs. Thank you SERVPRO you have a great team working for you!

I came home to a flooded basement, I called Brooke and in 40 minutes I had a CREW sucking water out, moving all of our belongings out, and beginning the cleanup process. Obviously the weight of the world was on my shoulders, and I asked the crew manager (Tanner) what I needed to do. He said Travis, you don't need to do ANYTHING from here on out. We take care of everything. We'll take pictures for your insurance, move everything out, pull the carpet pad, dry everything, fix the pipe that broke, fix the window that broke, take care of your drywall, and when it's all done we'll move everything back in where it was. Don't worry about anything, we handle it all. It gets better... my insurance company was not being very cooperative. So Matt (The Owner) personally turns it into his mission to get it taken care of... the owner did this!! This guy went to bat for us like we were family, and that's exactly how SERVPRO made us feel, like we were family. Jeremy, Brooke, and Tanner were constantly checking in to see how we were doing and updating us on the process. IMPORTANT: The SERVPRO workers are professionalism personified!! They wear polos, khaki pants, and work extremely hard. You have no questions about letting these people in your home while you're not there and at work. I'm suggesting SERVPRO to anyone that will listen. They tackled a massive problem and made it feel just like their slogan says "Like it never even happened." They were in and out and had our basement back in shape in no time. Use them for water damage, fire, mold, cleaning, or petty much any disaster in your home or business. They truly work miracles and take all the stress away immediately!! Thank you SERVPRO Travis Morgan Dakota Dunes

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

When you call SERVPRO to deal with water damage you know they will do whatever is necessary to extract the water efficiently before mold grows or other problems arise. They know what they are doing and have the right equipment and knowledge to dry up your house. I would recommend them (and I do all the time) to anyone who has water or fire damage. Their slogan "Like it never even happened." says it all!

Michelle and Zach are awesome to work with. Fast friendly staff and made a bad situation a lot better.  I can't thank you enough.  Highly recommend SERVPRO.  

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

Thank you for your company's super fast response.  I was shocked to come home today and see everything out and the drying process starting.  My son said your guys were very friendly. 

Nice, clean, professional and courteous. Thank you for your assistance during this overwhelming time in our lives. Greatly appreciated.

Very nice and knew what they were doing. You were great!!

Very impressed, timely service and did what you said you would do.  The "It Will Be Okay" words on your folder were very encouraging.

Excellent service. Staff explains well.  Very articulate. 

The SERVPRO team did an excellent job mitigating the water leakage due to a frozen pipe at my house.  The team, led by Mike V., was very knowledgeable, courteous and professional.  Thank you.

I was impressed with how quickly you arrived to start drying my basement and start the repair process.  Thank you for a job well done.

Thank you so much for being patient with us.  ...Your staff was so amazing. We're very grateful for everything they did to get our basement cleared up and so quickly.  They were definitely a bright light in this disaster!  ...8 weeks later, our basement is exactly the same as it was after clean up and taking the drywall out. Have a great day and tell everyone that was at our house we're so thankful for everything they did!

Professional, empathetic, fast, friendly.  Mike and Kirk were very professional. They kept me up to date during each stage of the process.

Very neat, courteous, knowledgeable and professional. We had to have them come 2 times before and staff are always polite, explains clearly and prompt. Will recommend to friends and family.

All SERVPRO employees were very good to work with. Kudos to Mike.

Prompt, polite and professional. Thank you for helping to take care of the water issue in my mom's basement following the 5-9-16 rains, hail and tornados that hit the Lincoln area.

Very professional, extra courteous, and very attentive to be careful of my possessions.

Very nice to work with! Would recommend!

Very Impressed. Prompt, Polite, Informed. Couldn't have had a better experience.

Once again, professional & outstanding!!! Great service!!!

They were fantastic! I appreciate the fact they came on a Sunday afternoon to clean up the water leak. Wow!

SERVPRO is fantastic! They are fast and on time!

SERVPRO is always courteous, prompt, and hard working. We have been very satisfied with all the work that SERVPRO has done. I would certainly recommend you to anyone needing your services.

They took over and coordinated everything with our insurance agent. Excellent work by all workers.

Very courteous, professional and easy to work with. I was very surprised and elated how well the clean-up, restoration and final outcome was. Everyone involved was great to work with! Thanks so much.

Excellent! I wish working with all contractors was as easy as SERVPRO.

Excellent service from Mike. Mike was extremely friendly. Called every day to coordinate checking on the damage. Very quick and willing to save us money. Thank you so much. Highly recommended!

Good – professional. Very nice! Good work in a timely and clean manner. We are pleased! Thanks

This SERVPRO Team is excellent – again. Kirk came through as always - top notch, excellent, prompt service.

Very professional and explained things very well.

The restoration crew with David was fantastic. They were knowledgeable and informative and had great communication in order to get our home cleaned up and dried out very quickly.

Very good, very quick and very easy to work with.

Extremely kind & efficient - made it less stressful.

Thank you so much for your excellent work! You provided far better service than a competitor when this happened four years ago.

It was obvious that they were knowledgeable and professional. Everything from the first phone call through final clean up was done with the upmost professionalism, promptness, and attention to detail and my concerns and specifications. Thank you.

The SERVPRO staff addressed our concerns with understanding and helpful suggestions. We are happy with the work that was done.

This project was a mess for us, but your team made it as easy as possible.

We were in New York City at the time we needed your service. Our neighbor was dealing with your personnel and was very impressed with the work and communication.

The people were very professional but yet very considerate - was not afraid to ask questions, always got answers, always had time to talk to us.

They took care of everything which removed the stress for us.

Very impressed with the work, and how neatly it was done.

Fast service, arrived ready to work and showed professionalism. Thanks for the great work and speedy service.