What our Customers say...


Thank you for all your help. Your service was fast and excellent.  Great group of people. Tanner Johnson, thank you for taking all my calls and your prompt response to the messages. You truly care.

I can not express enough the great level of professionalism, promptness and expertise that Tanner and Dalton provided in our time of crisis. They worked straight through each day to clean up a disaster and made a terrible situation much more manageable. We also had the pleasure of meeting Jason and Zach when they came to inspect the clean up process. I highly recommend the team at SERVPRO and will always use them for any future needs. Thank you SERVPRO you have a great team working for you!

SERVPRO of Sooland has been very easy to work with and has been very professional on what they offer the Pump & Pantries. I would recommend them to anyone that asks!

I came home to a flooded basement, I called Brooke and in 40 minutes I had a CREW sucking water out, moving all of our belongings out, and beginning the cleanup process. Obviously the weight of the world was on my shoulders, and I asked the crew manager (Tanner) what I needed to do. He said Travis, you don't need to do ANYTHING from here on out. We take care of everything. We'll take pictures for your insurance, move everything out, pull the carpet pad, dry everything, fix the pipe that broke, fix the window that broke, take care of your drywall, and when it's all done we'll move everything back in where it was. Don't worry about anything, we handle it all. It gets better... my insurance company was not being very cooperative. So Matt (The Owner) personally turns it into his mission to get it taken care of... the owner did this!! This guy went to bat for us like we were family, and that's exactly how SERVPRO made us feel, like we were family. Jeremy, Brooke, and Tanner were constantly checking in to see how we were doing and updating us on the process. IMPORTANT: The SERVPRO workers are professionalism personified!! They wear polos, khaki pants, and work extremely hard. You have no questions about letting these people in your home while you're not there and at work. I'm suggesting SERVPRO to anyone that will listen. They tackled a massive problem and made it feel just like their slogan says "Like it never even happened." They were in and out and had our basement back in shape in no time. Use them for water damage, fire, mold, cleaning, or petty much any disaster in your home or business. They truly work miracles and take all the stress away immediately!! Thank you SERVPRO Travis Morgan Dakota Dunes

I worked with Dirk and Elyssa to set up help for a client after a fire in their home. They had their crew on it immediately and did a great job. I will definitely use SERVPRO of Lincoln again if needed.

SERVPRO did more in 6hours then the previous company did in 3 days. Fast, Friendly, and efficient. Shelby needs a raise! The crew is doing a great job on a huge project. Thanks Mark for all you are doing!!

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

When you call SERVPRO to deal with water damage you know they will do whatever is necessary to extract the water efficiently before mold grows or other problems arise. They know what they are doing and have the right equipment and knowledge to dry up your house. I would recommend them (and I do all the time) to anyone who has water or fire damage. Their slogan "Like it never even happened." says it all!

SERVPRO has treated our clients very well.

Michelle and Zach are awesome to work with. Fast friendly staff and made a bad situation a lot better.  I can't thank you enough.  Highly recommend SERVPRO.  

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

Very responsive....did excellent work. Jeremy made sure everything was done to our satisfaction with continual follow up. Scott who did all the drywall, mudding and painting was awesome.

Top quality professionals from start to finish. Kind, courteous and thorough. SERVPRO teams went above and beyond the initial job requirements to ensure our home was safe and basement was cleaned and restored to, almost better than, original. We highly recommend SERVPRO Sooland for cleaning/restoration needs! Thank you!

Thank you for your company's super fast response.  I was shocked to come home today and see everything out and the drying process starting.  My son said your guys were very friendly. 

SERVPRO of Lincoln is definitely reliable and trustworthy. I think you will find that SERVPRO will do a fantastic job for you. They have helped many of our clients and do a great job.

Very courteous, polite and helpful office staff. Very professional, yet friendly. They did a fantastic job.

So grateful. Everyone at SERVPRO was wonderful. The job was done well and quickly.

Nice, clean, professional and courteous. Thank you for your assistance during this overwhelming time in our lives. Greatly appreciated.

Had a major sewer back up caused by a big storm and SERVPRO got to me pretty quick and took care of everything. Great job!

This was the 2nd time we've used SERVPRO after a storm! Thank you, thank you thank you again for the great work!

Thank you very much for your help with the mold on the wall! You were very nice to work with.

Great. Crew did a very nice job and very professional.  Well done. Thanks.

Great! Prompt! Great Job! Kirk-Fabulous! Timely! Polite! Fair! Professional!

Very nice and knew what they were doing. You were great!!

I had major water damage in my home that occurred while I was away. My insurance company called SERVPRO and they were out the next day evaluating the situation. Everyone was professional and courteous throughout the process. I truly feel they were looking out for me and my things with the same care and concern as if it were their own things.   They made sure the cleanup was done to the highest standards

Very impressed, timely service and did what you said you would do.  The "It Will Be Okay" words on your folder were very encouraging.

Excellent service. Staff explains well.  Very articulate. 

Excellent!  They cam within 1-2 hours!!  They came bright and early on a Monday morning and they were done by 3pm.  Another estimate we got said it would take a week and it would cost over $1000.  We are extremely please and grateful for SERVPRO!

The SERVPRO team did an excellent job mitigating the water leakage due to a frozen pipe at my house.  The team, led by Mike V., was very knowledgeable, courteous and professional.  Thank you.

Everyone was very friendly and polite.  Explained every step along the way.  A++

They did an amazing job!  I am so impressed! Thanks!

Fantastic!  They did an awesome job, it was a nasty clean up job.  Very impressed with the results!  Thanks Shelby, Majesta and Dave.

Amazed like always.  David is awesome.  Very polite and very courteous.  I feel that he treats my house like he would his own.  Very thorough and just a nice genuine man.

I was impressed with how quickly you arrived to start drying my basement and start the repair process.  Thank you for a job well done.

Fantastic!  Mike was the best! 

Very professional & courteous.  We have had SERVPRO at 3 different locations in the past and are very satisfied with the results.  We will recommend you to others.

Very Impressed!!!  Such a polite young man!  AWESOME!  Very pleased with punctuality, speedy, polite, knowledgeable! 

Good Job!  Prompt service.

Beyond expectations!  The job was completed timely and looked wonderful upon completion.  Thank you Doug and team.  You are awesome!

I just want to take this opportunity to give you all a deep heart felt THANK YOU!!! ...On Monday, May 9th, our church building suffered immense damage directly from a hail storm.  Some of those stones slammed all the way through our 2 yr old roof and allowed hundreds of gallons of water to flow into our auditorium and some class rooms.  ...Within 40 minutes, Kirk and crew were there equipped with smiles, a truck load of equipment and assurances that it would all be okay.  ...By Saturday, the new roof was on and completed.  By Sunday, we were able to worship in our building.  Almost as if nothing had happened. ...Again, I just want to express my deep, heartfelt gratitude for your great service.  I have frequently used SERVPRO here in Lincoln.  Just know, that without a doubt your services will always be my first "go to".  ...My prayer for you is for safe keeping and prosperity.  God Bless you all.

As always, David was a delight to have in my home.  David and partner did an excellent job.

Thank you so much for being patient with us.  ...Your staff was so amazing. We're very grateful for everything they did to get our basement cleared up and so quickly.  They were definitely a bright light in this disaster!  ...8 weeks later, our basement is exactly the same as it was after clean up and taking the drywall out. Have a great day and tell everyone that was at our house we're so thankful for everything they did!

I was very happy with the service from start to finish.  I was informed of everything during the process.  Very friendly & reliable staff.  Even offered advise moving forward.  I would highly recommend the franchise to anyone.

Extremely professional! Mike was great!  Kept me informed of the process and what steps were being taken to get the situation handled.

Honest appraisal and exceeded expectations.  Very happy with results.  Very pleased!  Friendly and professional.

Great!  Have had great satisfaction with all jobs completed.

They were very prompt and courteous.  The job was well done.  I am very happy with the outcome!

Very professional and fast!

Professional, empathetic, fast, friendly.  Mike and Kirk were very professional. They kept me up to date during each stage of the process.

I was impressed by the well organized operation and the number of resources you had available. Having your crew onsite after our fire was a real encouragement. It was good just to see activity, progress and lights inside the building! Thank you!

Very neat, courteous, knowledgeable and professional. We had to have them come 2 times before and staff are always polite, explains clearly and prompt. Will recommend to friends and family.

All SERVPRO employees were very good to work with. Kudos to Mike.

Prompt, polite and professional. Thank you for helping to take care of the water issue in my mom's basement following the 5-9-16 rains, hail and tornados that hit the Lincoln area.

Top notch service and employees I have dealt with. Your carpet man David and office staff Jennifer they're both exceptional. It always feels like small town service, I'm treated as if I am one of the team!

Very professional, prompt. Exceeded our expectations!

Expectations exceeded! Amazing. I could not imagine better service anywhere or anytime! Thank you so very much!

They are amazing!! Quick to help and quick to get it done. Thank you very much.

Professional, knowledgeable and helpful. Appreciate the quick response.

Very professional, extra courteous, and very attentive to be careful of my possessions.

Good job. We are always happy with your work.

Super happy; fantastic! As always, carpets look new and beautiful. David is always so kind and always does a wonderful job.

Absolutely amazing. I couldn't be any more pleased. I cannot express to you all the gratitude I have for your people. Connie was marvelous! She was so helpful & answered my multitude of questions. I cannot say anything bad. I will definitely recommend your people to everyone I know! Thank you for a job well done.

First time using SERVPRO, was very happy with results. Will use again, estimator explained process to us before cleaning.

Very nice to work with! Would recommend!

They did an excellent job, above expectations!

Very Professional, worked diligently and were thorough. Did a good(excellent) job. Very satisfactory. Third time SERVPRO has cleaned our carpets.

Great! I'm thrilled with now understanding the process of the cleaning! I learned something new about how gentle & healthy it is. Your staff was very professional, courteous & prompt.

Very Impressed. Prompt, Polite, Informed. Couldn't have had a better experience.

Once again, professional & outstanding!!! Great service!!!

Very Impressed! Quality work and excellent customer service. David was very courteous and respectful.

Excellent customer service; friendly and courteous. Your service was excellent and the staff was helpful and friendly.

Extremely impressed! They called first and went above and beyond. SERVPRO was prompt, professional and efficient! Thank you so much.

I am very impress with David, Brian and their equipment. Thanks for your style and efficiency. Excellent job.

They were fantastic! I appreciate the fact they came on a Sunday afternoon to clean up the water leak. Wow!

Thanks Mike for getting us in the direction for getting our house back. I have more peace of mind than before you came. God Bless!

It has been great working with Doug on this project. The damage to the property was severe, so there was a lot of work to be done. Things were communicated well & settled thoroughly. Prompt and professional with a very quick response rate. Thank you for the help!

Excellent communication, service, arrival on time. There were some spots on the carpet that I was not sure could be removed. The SERVPRO Pro's were able to take care of the problems!

Fantastic service, honest, courteous, thorough. David did a great job; above and beyond what was requested. He actually identified the problem and solved it!

SERVPRO is fantastic! They are fast and on time!

SERVPRO is always courteous, prompt, and hard working. We have been very satisfied with all the work that SERVPRO has done. I would certainly recommend you to anyone needing your services.

They took over and coordinated everything with our insurance agent. Excellent work by all workers.

Very courteous, professional and easy to work with. I was very surprised and elated how well the clean-up, restoration and final outcome was. Everyone involved was great to work with! Thanks so much.

Excellent! I wish working with all contractors was as easy as SERVPRO.

Excellent service from Mike. Mike was extremely friendly. Called every day to coordinate checking on the damage. Very quick and willing to save us money. Thank you so much. Highly recommended!

Good – professional. Very nice! Good work in a timely and clean manner. We are pleased! Thanks

Our carpets looked better than they have in a long time. Dave was able to get stains out that we never thought would come out. We can always count on Dave to know what to do. Thanks for helping us keep our facility looking great.

This SERVPRO Team is excellent – again. Kirk came through as always - top notch, excellent, prompt service.

Very professional and explained things very well.

The restoration crew with David was fantastic. They were knowledgeable and informative and had great communication in order to get our home cleaned up and dried out very quickly.

Professional, patient explained all procedures. We were really pleased with Connie and her crew! Connie’s professional but caring attitude is a plus for your company!

Very good, very quick and very easy to work with.

Extremely kind & efficient - made it less stressful.

Thank you so much for your excellent work! You provided far better service than a competitor when this happened four years ago.

They did a great job and prompt at getting us back up and running.

SERVPRO was very professional, quick and efficient. I am truly thankful everything went so quick and smoothly.

They were very helpful and kept us informed every step of the way. The group who completed our job was very helpful and courteous. They finished our job promptly and did a thorough job.

It was obvious that they were knowledgeable and professional. Everything from the first phone call through final clean up was done with the upmost professionalism, promptness, and attention to detail and my concerns and specifications. Thank you.

The SERVPRO staff addressed our concerns with understanding and helpful suggestions. We are happy with the work that was done.

This project was a mess for us, but your team made it as easy as possible.

We were in New York City at the time we needed your service. Our neighbor was dealing with your personnel and was very impressed with the work and communication.

SERVPRO’s staff was efficient, always very helpful and considerate. Thanks to all the SERVPRO staff for your help and professional knowledge. The service you provided me was truly appreciated.

The people were very professional but yet very considerate - was not afraid to ask questions, always got answers, always had time to talk to us.

They took care of everything which removed the stress for us.

The crew was very kind, courteous, thorough, and very professional - great guys. Thanks for a great job!

I was very impressed with the SERVPRO staff that entered our home and would gladly have them back for cleaning/restoration. Thank you!

Very impressed with the work, and how neatly it was done.

Fast service, arrived ready to work and showed professionalism. Thanks for the great work and speedy service.